It means it’s time to act!
Besides a billion on Facebook Messenger, there are almost 2.3 billion messaging users in the world. That means, ~40% of the population is spending ~90% of their active time on phone for messaging. How amazing is that! More amazing than that is that for all these years that social messaging grew, businesses are yet to make money out of it.
But now, the time has come, the stage is set, the required technology has been built, giants of the industry have made their mind, innovators have started building great products. Now is the time businesses take their services to their customers. Help them get things done in the easiest of ways. Now is the time for conversational commerce.
Now is the time for businesses to embrace chat.